About Us

The dreams of young graduated engineers took shape in the form of Yuva Networks to implement and provide  IT Networking solutions in the field assuring latest technologies, best class service and quality. Yuva meaning “young” will be young in its ideas, products and solutions offered. 

The standards of excellence of our products and solutions are reflected in the grades awarded by the Yuva Customers and in the success of our company. Yuva’s solutions and products have been designed and implemented keeping in mind the requirements of various small, medium and enterprises across all business segments.

Yuva - A single gateway for all IT solutions across the firm. Our motto is to provide best class service cum solutions and fixing the pain points.

Yuva Team

A bunch of young graduates who starve for technology,  who are well qualified and experienced professionals in the field, who are alumni of leading engineering and management schools in India put together are the Yuva Team. Each graduate in the Yuva team have hands on skills in respective leading OEM products, technology in the field, implementation process and troubleshooting.

Our expertise includes AAA services, clustering & cloud computing, IT Audit, network protocol services, network security, open source implementation, routing, streaming, switching, VOIP, wide area networking, wireless services, etc across every available platform in the industry.

Yuva Networks Terms and Conditions

Yuva Networks Terms and Conditions for Selling Goods & Services

Who are we and our contact details

We are M/S. Yuva Networks. We’re a company registered in India whose registered address is at Block No. 3B-41. M.S. Industrial Complex, Peenya 2nd Stage, Peenya Industrial Area, Bengaluru 560058.

You can get hold of us in any of the following ways:

  1. by telephoning us on +91-99804-66622;

  2. by emailing us at This email address is being protected from spambots. You need JavaScript enabled to view it.; or

  3. by writing to us at Block No. 3B-41. M.S. Industrial Complex, Peenya 2nd Stage, Peenya Industrial Area, Bengaluru 560058.

What do these terms do and why are they important?

These terms and conditions are important. Please read them carefully before you place an order with us. They explain how we will provide you with the goods and/or services that you have ordered. They describe our payment terms and delivery times. They also set out the situations in which this contract may be amended or cancelled by you or by us and what you should do if there is a fault with the goods and/or services which we have provided to you, amongst other matters.

If, in these terms and conditions, we say that either of us may contact the other in ‘writing’, then this means it can be by letter or by email.

Your personal details and how we will contact you

For information about how we collect and use your personal information, please see our privacy notice which is available here (https://www.yuvanetworks.in/privacy-policy).

Order Process and the Contract between you and us

When you place an order with us the legal contract between you and us will only come into existence when we tell you that we can provide the goods and/or services to you. If we tell you that we cannot provide the goods and/or services to you for whatever reason, then we will not charge you for them. If we tell you that we are unable to provide the goods and/or services, and we have already received payment from you, then we will promptly refund you for any goods and/or services which we cannot provide to you.

About the goods

Any descriptions or images of the goods, and the packaging in which they are provided, which are set out in our catalogues or on our website, are for illustration only. While we endeavour to be as accurate and consistent as possible, the goods may be slightly different to those descriptions or images.

Changes to goods and/or services

If you would like to make a change to the goods and/or services which you have placed an order for, then please contact us as promptly as you can. We will always be happy to discuss with you whether the change you would like to make is possible, and whether there are likely to be any changes to price, times for delivery, any suspension period whilst any changes are made, or any other consequences or changes arising from your request. If your requested change is possible, we’ll ask you to confirm that you would like to continue with the change, to ensure that we’re both clear on how we need to fulfil your request.

In some circumstances we may need to make minor changes to the goods and/or services which you ordered. As these are minor changes and will not affect your use of the goods and/or services we will not usually contact you about these. These minor changes are likely to be:

  1. because we need to update the goods and/or services to implement a change in the law, or a regulatory requirement; and/or

  2. because we need to make minor technical changes or enhancements, that will not affect your use, handling or enjoyment of the goods and/or services.

It is possible that exceptionally, we may need to make a more major change to the goods and/or services. If these exceptional circumstances arise in relation to an order that you have placed with us, then we will contact you before we make the change to let you know. If you do not want to proceed with the change, you’ll be entitled to cancel the contract and section 14.1 (cancellation terms) of these terms and conditions will apply.

Payment details

The price of the goods and/or services will be the price set out in our price list at the time when you place your order, unless another price has been expressly agreed and confirmed in writing between us. Our prices include GST and other applicable taxes at the current rate.

We make all reasonable efforts to ensure that we do not make errors with the prices that we charge you. For example, before we accept your order, we usually try to check the price against our price list in force at the time of your order. However, if an error has been made and the price in the price list is lower than the price in your order, then we will charge you the price on the price list (being the lower amount). If an error has been made and the price in the price list is higher than the price in your order, we will contact you to confirm how you would like to proceed (and if you want to cancel the contract section 14.1 (your right to cancel) of these terms and conditions will apply).

Any costs for delivery of the goods and/or services and any costs for installation of the goods and other costs associated with the goods and/or services will be the amounts that we confirmed to you before placing your order.

When you need to pay depends on whether what we provide you with is goods or services:

  1. For one-off goods, you must pay for them before we deliver them to you;

  2. For subscriptions to goods you must pay monthly in advance;

  3. For one-off services, you must make a prepayment of 50% of the price before we begin to supply the services. You must pay the remainder of the price on completion of the services.

  4. For ongoing services, we will invoice you monthly in advance for the services. You must pay each invoice within 10 days of the date of the invoice;

We accept payment by Cash/NEFT/IMPS/Bank Transfer/Online Payment/UPI/Credit Card/Debit Card.

If you do not pay us on time, we may charge you interest at the rate of 15% Quarterly. The interest will accrue each day from the date that the amount you owe us was due, until the date you make payment of the amount that is overdue. It will accrue whether or not it is before or after any court judgment. You must pay the interest to us when you make payment to us of the amount that is overdue. If you write to us and request it, we will send you a statement of the interest you owe us to date, and the additional amount being added each day.

Delivery and Collection of goods and supply of services

Delivery and supply times will depend on whether you have ordered goods and/or services and whether these are one-off, ongoing or subscriptions:

  1. For one-off goods, unless we have agreed another date with you, we will deliver and install (if agreed during order) them within 30 days of the date on which we accepted your order;

  2. For subscriptions to goods, we will provide the goods to you and install them (if agreed during order) during the times as told to you during the order process until the contract is cancelled by you (see section 14 – your right to cancel the contract) or by us (see section 15 – our right to cancel the contract) or until we withdraw the goods (see section 16 – withdrawal of the goods);

  3. For one-off services, we will begin supplying the services on the date we agreed with you when you placed your order and the approximate date for completion of the services will be the date we advised you when you placed your order;

  4. For ongoing services, we will provide the services to you until the services have been completed or the contract is cancelled by you (see section 14 – your right to cancel the contract) or by us (see section 15 – our right to cancel the contract) or until we withdraw the services (see section 16 – withdrawal of the services).

We will contact you if we are delayed in delivering the goods and/or services to you or if we are delayed in installing the goods because of circumstances which are not within our control. If we contact you within a reasonable time to let you know about this, then we will not be responsible for any delays due to those circumstances. However, if the delay continues beyond a reasonable amount of time, then you can contact us to cancel the contract, and we will provide you with a refund for any goods and/or services which you have paid for but not yet received.

If no one is available to take delivery of them when we try to deliver them to you, then you will receive a note about how to re-arrange delivery and/or how to collect the goods. If you then do not re-arrange delivery of the goods or collect them from the place specified in the note, we will contact you for instructions about what to do next and we may charge you for the storage costs we incur during this period as well as any further delivery costs in respect of a re-arranged delivery. If after this, we are still unable to arrange the re-delivery or collection of the goods with you, then we may cancel the contract and the consequences set out in section 15.2 (our rights to cancel) below will apply.

If you told us that you would like to collect the goods, then you can collect them once we have confirmed that they are ready for collection. You can collect them between any day . If you do not collect the goods from us within 10 days of us letting you know that they are ready for collection, we will contact you about what to do next, and we may charge you for the storage costs we incur during this period. If we are still unable to arrange collection of the goods with you, then we may cancel the contract, and the consequences set out in section 15.2 will apply.

Suspension

If something happens that means we must suspend the supply of the goods and/or services to you, for example:

  1. to make minor technical adjustments or to resolve technical issues;

  2. to update the goods and/or services to implement a change in law or any relevant regulatory requirement,

then we will contact you to let you know.

We will usually let you know in advance of any suspension unless it is an emergency, in which case we will let you know as soon as reasonably possible. If we do suspend the supply of goods and/or services, your payment will be adjusted so that you do not pay for the relevant suspended item during the period of suspension.

If we are going to suspend the supply of a good or service for more than 30 Days then you may contact us to cancel the contract. We will provide you with a refund for the relevant good or service for which you have made payment, but have not yet received.

Responsibility for and ownership of goods

You will be responsible for goods from the point at which we deliver the goods to you, or if you have told us that you are collecting the goods, then from the point at which you collect the goods from us.

You will only own the goods once we have received full payment for them.

Your Obligation

We will inform you during the order process of information which we need from you in order to provide you with the goods and/or services. We will contact you to request this information.

If you don’t provide us with this required information in a reasonable time, or if information which you give us is not accurate, we may cancel the contract (and the consequences set out in section 15.2 (our rights to cancel the contract) will apply), or we may charge you for the additional costs which we incur as a result.

If you don’t give us required information within a reasonable time, we will not be liable to you if this causes a delay in providing you with the goods and/or services, or if we do not provide any part of them to you.

So that we can supply the services to you and/or install the goods, you will need to allow us access to your property. If you do not allow us access to your property at the time and date arranged with you we will contact you for instructions about what to do next and we may charge you for the additional costs which we incur as a result of you not allowing us access. If we are still not able to make arrangements with you for access to your property then we may cancel the contract and the consequences set out in section 15.2 will apply.

If there is a fault with the goods and/or services

We hope that you are satisfied with the goods and/or services which we have supplied to you, but if there is a fault with them, then please contact us using the details set out in section 1.

We must provide goods and/or services to you which meet your consumer rights.

This section 12.3 provides you with a summary of your consumer rights if there is a fault with the goods and/or services which we have provided to you. However, this is only a summary of your key rights. If you need more detailed information, you can contact us at +91 9980466622.

  1. If we have provided you with goods, the Consumer Rights Act 2015 says that the goods must be as described, fit for purpose and of satisfactory quality. During the expected lifespan of your goods you're entitled to the following:

    1. Up to 10 days, if your goods are faulty then you can get an immediate refund.

    2. Up to 1 month, if your goods can’t be repaired or replaced then you’re entitled to a full refund in most cases. .

  2. If we have provided you with services, the Consumer Rights Act 2015 says:

    1. You can ask us to repeat or fix a service if it’s not carried out with reasonable care and skill, or get some money back if we can’t fix it. .

    2. If you haven’t agreed a price beforehand, what you’re asked to pay must be reasonable.

    3. If you haven’t agreed a time beforehand, the services must be carried out within a reasonable time.

If you decide to trigger your consumer rights to reject goods, then you must either return the goods in person to the place where you bought them, post them back to us, or if the goods are not suitable for postage then allow us to collect the goods from you. We will pay for the costs of return or collection in these circumstances.

Our liability if you suffer loss or damage

If we do not comply with any section of these terms and conditions, or we do not use reasonable care and skill in providing the goods and/or services to you, then we are liable to you for loss and damage which you suffer and which we cause, so long as the loss or damage which is caused is foreseeable. Loss or damage is foreseeable if it is obvious that it will happen because of us breaking the contract, or if it is obvious that it might happen because of something you told us about when we entered into the contract.

We do not limit or exclude our liability to you, where we are not allowed to do so by law. This means that we do not limit or exclude our liability for death or personal injury due to our negligence (or negligence of our employees or subcontractors), for fraud, for breach of your legal rights in relation to the goods and/or services (a summary of which is set out in section 12.3 – faults with goods/services) or for providing you with defective items under the Consumer Protection Act 1987.

If we provide any advice to you, including in any instructions or manuals provided to you with the goods and/or services, then you should follow these carefully. We will not be liable to you for any damage which is caused due to your failure to follow such advice or instructions.

We only provide goods and/or services for private and domestic use. We do not provide them for business or commercial use. If you do use the goods and/or services for business or commercial use, we will have no liability to you for loss of profit, loss of business, loss of opportunity or loss of goodwill.

Your rights to cancel the contract

If any of the following circumstances apply, you have the right to cancel this contract immediately:

  1. we have informed you that there was an error with the price or the description of the goods and/or services when you placed the order, and you now do not wish to proceed based on the correct price or description;

  2. we have informed you that we need to make a major change to the goods and/or services (see section 6.3 – changes to goods/services) and you do not want to proceed with the change;

  3. there is a significant delay in providing the goods and/or services to you, because of circumstances which are not within our control (see section 8.2 – supply of goods/services);

  4. we have informed you that we need to suspend the supply of goods and/or services to you, for any of the reasons set out in section 9.1 (suspension of goods/services), for more than 30 days; or

  5. you have some other legal right to cancel the contract because of something we have done.

If you do cancel the contract for any of the above reasons (section 14.1(a) to 14.1(e)) then we will provide you with a refund for any goods and/or services which you have paid for but we have not yet provided, or we may provide you with a refund for any goods and/or services which have not been properly provided to you. In certain circumstances you may also be entitled to further compensation.

If there is a fault with the goods and/or services which we have provided to you, please see section 12 (faults with goods/services) of these terms and conditions.

If you are cancelling the contract for any other reason which is not set out in section 14.1 (your right to cancel), including if you have changed your mind, then the contract will end immediately and we will provide you with a refund for any goods and/or services which you have paid for but not yet received. However, we may make a reduction from the refund due to you, or if you are not due a refund because you have not yet made payment, then we may charge you an amount of reasonable compensation for costs which we incur due to you cancelling the contract.

If you cancel the contract after we have dispatched goods, then you must return the goods to us (by returning the goods in person to the place where you bought them or posting them back to us, or if they are not suitable for posting, then you must allow us to collect them from you). If you cancel the contract because of circumstances set out in section 14.1 or because there is a fault with them (see section 12 – faults with goods/services), we will pay the costs of returning the goods to us or the costs of collecting them from you. If you cancel the contract for any other reason, you will be responsible for the costs of returning the goods to us or for contacting us promptly to make arrangements for collection which will be at your cost. Currently our collection charge is 10% of order value.

Our rights to cancel the contract

If you don’t comply with your obligations in these terms and conditions, we may cancel the contract. The following are examples of circumstances where we would consider that you have not complied with your obligations:

  1. you do not pay us on time and you do not pay us within 5 days of us telling you that payment is overdue (see section 7.4);

  2. you do not allow us to deliver the goods to you and do no re-arrange delivery or collection of the goods (see section 8.3);

  3. you do not collect the goods within a reasonable time and you do not re-arrange collection (see section 8.4);

  4. you do not provide us with information which we have requested from you within a reasonable time (see section 11.1);

  5. if we are providing services and/or installing goods at your property, you do not allow us entry to the property or re-arrange a time for entry to the property (see section 11.4)

If we cancel the contract because you have not performed your obligations (including those examples listed in section 15.1), we will provide you with a refund for any goods and/or services for which you have paid but not yet received. However we may make a reduction from the refund due to you, or if you are not due a refund because you have not yet made payment, then we may charge you, an amount of reasonable compensation for costs which we incur due to having to cancel the contract.

If we stop providing goods and/or services

If the goods and/or services with which we provide you are provided on an ongoing or subscription basis (and are not a one-off purchase), we may decide at some point in the future to stop providing them. If we decide to stop providing them, we will contact you at least 7 days before we stop providing them, to let you know. If you have made payment for goods and/or services which we will no longer be providing to you, we will give you the relevant refund for what you will not receive.

General

We may transfer our rights and obligations under these terms and conditions to another organisation. We will contact you to let you know if we do so. Any transfer will not affect your rights under these terms and conditions.

You cannot transfer any of your rights or obligations under these terms and conditions to anyone else without first getting our consent in writing.

If a court decides that any part of these terms and conditions are invalid or unenforceable, the remaining sections of these terms and conditions will not be affected and will remain in place.

If we delay in exercising any right we have under the contract, this will not stop us from exercising that right against you at a later date.

Unless we transfer our rights and obligations to another organisation, then this contract is only between you and us. This means no other person or organisation is a party to this contract and they do not have any rights under the contract.

If there is ever any dispute between you and us, then it will be resolved using the law of India

back to top

Get in Touch

Head Office Bengaluru

Head Phone +91-99804-66622

mail us This email address is being protected from spambots. You need JavaScript enabled to view it.

Get in Touch

#3B-41, M.S Industrial Complex, Peenya 2nd Stage, Peenya 4th Phase, Peenya Industrial Area, Bengaluru - 560058.

Head Phone +91-99804-66622

mail us This email address is being protected from spambots. You need JavaScript enabled to view it.

Top of Page